E-Commerce Manager Brent Kramer and Account Executive BJ Stout are ready to help field customer questions with ORSupply.com’s new built-in chat feature.
It’s a new year at ORSupply.com, and we’re rolling out some exciting changes to the way we do things. You may have already heard about ORSupply Bucks, a new rewards program that puts money back into the pockets of our customers, but the improvements don’t end there.
We’re pleased to announce the launch of ORSupply.com’s new built-in chat feature, an interface that gives the customer instant feedback from our sales team.
In addition to the new ORSupply.com’s chat feature, U.S. based customers can still shop from our online catalog of 30,000 products at ORSupply.com and pay via our secure checkout process.
Overseas customers can explore our catalog and website, then contact our expert sales team to arrange payment and shipping. For both domestic and international customers, questions about equipment and services handled primarily through email, or phone now have chat as an added communication channel.
ORSupply.com’s integrated chat allows customers to make simple queries about products and receive answers in an instant messaging format.
Brent Kramer, e-commerce manager for ORSupply.com, said he’s looking forward to helping customers in this new format.
“One of the unique things about ORSupply.com is that we go above and beyond for the customer,” Brent said. “We always strive to provide personalized service, and this new chat feature is a way to do it in a simpler interface with a quicker turnaround.”
ORSupply.com is essentially a one stop shop for all of the non-capital equipment needs of any surgical center or operating room.
We carry nearly every medical accessory available, and can usually secure it even if a product isn’t listed. The sales team at ORSupply.com has a great working relationship with our 200 healthcare suppliers, making sure we find items you need.
For more information, contact Brent Kramer or BJ Stout at ORSupply.com or call 1-800-499-5383 today. Connect with Brent or BJ on LinkedIn and keep up with industry updates and news.